Privacy Policy

At Shifa International Trading Pvt Ltd, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website shifainternational.com, our services, and related platforms (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

• Name, email address, phone number, billing/shipping address, etc.
• Account login details (if applicable).
• Payment details (processed securely via third-party providers).

(b) Non-Personal Information

• Browser type, device type, operating system, and IP address.
• Usage data such as pages visited, time spent, and click actions.
• Cookies and tracking technologies for analytics and personalization.

(c) Other Information

• Data you voluntarily provide through forms, surveys, or inquiries.
• Social media information (if you log in through third-party accounts).

2. How We Use Your Information

We use your information to:

1. Provide, operate, and improve our Services.
2. Process transactions and deliver products/services.
3. Personalize user experience and recommend relevant content.
4. Send updates, promotions, or marketing communications (with opt-out option).
5. Improve security, prevent fraud, and comply with legal requirements.
6. Analyze user trends for better service offerings.

3. How We Share Your Information

We may share your information in the following cases:

• Service Providers: With trusted vendors for payments, shipping, analytics, marketing, or IT support.
• Legal Compliance: To comply with applicable laws, government requests, or legal processes.
• Business Transfers: In case of a merger, acquisition, or asset sale.
• Consent: When you explicitly allow us to share.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

• We use cookies, web beacons, and similar tools to improve functionality and user experience.
• You can disable cookies in your browser, but some features may not work properly.

5. Data Security

• We implement encryption, firewalls, and secure server practices to protect your data.
• However, no system is 100% secure, and we cannot guarantee complete protection.

6. Data Retention

• We retain your information only as long as necessary to provide services or comply with legal obligations.

7. Your Rights

Depending on your region, you may have rights to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to certain processing.
• Request a copy of your data (data portability).

To exercise these rights, contact us at shifa.international.pvt.ltd@gmail.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our Services are not intended for children under 13 years of age (or relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. International Data Transfers

If you are accessing our Services outside of India, your information may be transferred and processed in other countries where data protection laws may differ.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: shifa.international.pvt.ltd@gmail.com
📍 Address: Fruits and Vegetables Market, New Mondha, Jalna, Maharashtra, India